YOUR IMPACT - YOUR ROLE

As a Working Student CRM (all genders), you will support our CRM team in planning and executing data-driven customer communication. You will gain hands-on experience in CRM campaign execution, customer segmentation, reporting, and data analysis, while learning how modern CRM and marketing automation tools are used in practice.
You will work closely with experienced CRM and marketing colleagues, contribute to creative communication concepts, and develop a strong understanding of Tech, Marketing, and Analytics in a real business environment. The role offers the opportunity to learn and grow step by step, while actively contributing to impactful CRM initiatives.

In detail, you will take on the following tasks:

• Support the CRM team in the planning, execution, and optimization of CRM and marketing campaigns
• Help maintain and further develop the CRM setup and communication flows
• Prepare and analyze customer and campaign data, including reports and performance insights
• Support A/B testing, customer segmentation, targeting, and personalization initiatives
• Contribute to data quality, documentation, and the optimization of customer journeys

WHAT YOU NEED TO SUCCEED

• You are currently studying business administration, marketing, communications, or a related field
• You work in a structured and detail-oriented way and enjoy working with data, reports, and spreadsheets
• You have very good knowledge of Excel or Google Sheets and use them confidently for reporting and basic analyses
• You bring strong written and professional communication skills and enjoy working on customer-facing content
• You are motivated to learn and grow in the areas of Tech, Marketing, and Analytics
• First experience with CRM or marketing tools (e.g. Braze, Salesforce, Emarsys) is a plus
• You have very good English skills; German or French is a plus

WHAT YOU CAN EXPECT FROM US

• Impact and development: Personal development opportunities and an international team of experts
• Multicultural team: Promotes different perspectives, professional exchange, tolerance for one another, and mutual ideas
• Mobile work policy: Gives you the freedom to work from other European countries from time to time
• An attractive salary, employee discount for Helpling.com, up to 30 days of vacation (depending on length of employment), a great office with a central location in the heart of Berlin (near Friedrichstraße), and much more.
• We would like to fill the position on April 1, 2026, or later 

APPLY NOW

If this role sounds like you, then send us your application documents. You are welcome to omit the application photo. 
We would like to encourage you to apply even if you do not yet meet 100% of our expectations listed above. For us, your personality and motivation are just as important as your professional qualifications.
We welcome applicants from all backgrounds, regardless of gender identity, sexual orientation, religion, ethnicity, national origin, migration history, marital status, age, or disability.

About us

The Helpling Group

Helpling started off with the vision to revolutionize the household service industry. It has grown from a Berlin start-up into an international organization with several brands under its umbrella such as Helpling.de, MySkills Academy, Tiger Facility Services and goodworkvibes. Since 2014, The Helpling Group has expanded into seven different markets across the globe. With different ventures in the household and office service industries, The Helpling Group currently employs over 100 people across its headquarters and four regional offices. Thousands of people use its products, services and platforms every day and the Helpling Group Companies are committed to their mission to enable all their customers to make the most out of their time!  

Helpling-Group.com.